FAQ

Manage Account

How Do I Create An Account With Zaah Interiors?

To create an account with Zaah Interiors, simply click on the “Sign Up” button located on the top right corner of the homepage. You will be prompted to enter your name, email address, and create a password. Once you’ve filled in the required fields, click “Create Account” and you’ll receive a confirmation email. Congratulations! You’ve successfully created an account with Zaah Interiors.

How Do I Log Into My Zaah Interiors Account?

To log into your Zaah Interiors account, click on the “Log In” button located on the top right corner of the homepage. You will be prompted to enter your email address and password. Once you’ve entered your login information, click “Log In” and you’ll be directed to your account dashboard.

How Do I Update My Account Information?

To update your account information, log into your Zaah Interiors account and click on the “Account Information” tab in your dashboard. You can update your name, email address, password, and billing and shipping addresses. Once you’ve made the necessary changes, click “Save Changes” and your account information will be updated.

How Do I Reset My Password?

To reset your password, click on the “Forgot Your Password?” link located on the login page. Enter your email address and click “Reset Password”. You will receive an email with instructions on how to reset your password. Follow the instructions and you’ll be able to set a new password for your account.

How Do I Delete My Account?

To delete your account, please contact Zaah Interiors customer support team. They will assist you in deleting your account from their database.

What Are The Benefits Of Having A Zaah Interiors Account?

By having a Zaah Interiors account, you can save time and effort by easily accessing your order history, tracking your orders, and updating your billing and shipping information. You’ll also be the first to know about new products, exclusive sales, and special promotions.

Can I Place An Order Without Creating An Account?

Yes, you can place an order without creating an account. Simply add the items you wish to purchase to your cart and proceed to checkout. You’ll be prompted to enter your billing and shipping information, and you can choose to create an account or checkout as a guest.

How Do I Track My Order Status?

To track your order status, log into your Zaah Interiors account and click on the “Orders” tab in your dashboard. You’ll be able to see the status of each of your orders, including whether they have been shipped and their estimated delivery date.

How Do I View My Order History?

To view your order history, log into your Zaah Interiors account and click on the “Orders” tab in your dashboard. You’ll be able to see a list of all your previous orders, including the date they were placed, the items purchased, and the order status.

How Do I Update My Billing And Shipping Information?

To update your billing and shipping information, log into your Zaah Interiors account and click on the “Account Information” tab in your dashboard. You can update your billing and shipping addresses as well as your phone number and email address. Once you’ve made the necessary changes, click “Save Changes” and your information will be updated.

Shop With Us

How Do I Search For Products On The Zaah Interiors Website?

To search for products on the Zaah Interiors website, use the search bar located at the top of the homepage. You can type in a specific product name or keyword, or browse by category using the navigation menu on the left-hand side of the page.

How Do I Add Products To My Cart?

To add products to your cart, simply click the “Add to Cart” button located on the product page. You can then either continue shopping or proceed to checkout by clicking on the shopping cart icon located in the top right corner of the page.

How Do I Checkout And Place An Order?

To checkout and place an order, click on the shopping cart icon located in the top right corner of the page. Review your order summary and click “Proceed to Checkout”. You’ll be prompted to enter your billing and shipping information and choose your preferred shipping method. Finally, enter your payment information and click “Place Order” to complete your purchase.

How Do I Apply A Discount Code To My Order?

To apply a discount code to your order, enter the code in the “Discount Code” field located on the checkout page. Click “Apply” and the discount will be applied to your order total.

How Do I Track My Order Status?

To track your order status, log into your Zaah Interiors account and click on the “Orders” tab in your dashboard. You’ll be able to see the status of each of your orders, including whether they have been shipped and their estimated delivery date.

What Payment Methods Does Zaah Interiors Accept?

Zaah Interiors accepts several payment methods, including credit and debit cards (Visa, Mastercard, American Express, and Discover) and bank transfers.

How Do I Cancel An Order?

To cancel an order, please contact Zaah Interiors customer support team as soon as possible. They will assist you in cancelling your order if it hasn’t been shipped yet.

How Do I Return An Item?

To return an item, please contact Zaah Interiors customer support team. They will provide you with a return shipping label and instructions on how to send the item back. Once they receive the item, they will issue a refund to your original payment method.

What Is The Zaah Interiors Return Policy?

Zaah Interiors offers a 10-day return policy on most items. Items must be in new condition and in their original packaging. Some items may be subject to a restocking fee. For more information, please review Zaah Interiors’ return policy on their website.

How Do I Contact Zaah Interiors Customer Support?

You can contact Zaah Interiors customer support team by phone, email, or live chat. Their phone number and email address can be found on their website, and the live chat option is available during their business hours.

Place An Order

How do I place an order with Zaah Interior?

You can place an order with Zaah Interior by visiting our website and selecting the product you wish to purchase. Add the item to your cart, enter your shipping and payment information, and then click “Submit Order.” You will receive an email confirmation once your order has been placed.

Do I Need An Account To Place An Order?

No, you do not need an account to place an order with Zaah Interior. However, creating an account will make it easier to track your orders and save your shipping and payment information for future purchases.

How Do I Track My Order?

Once your order has been shipped, you will receive an email with a tracking number. You can use this number to track your order on our website or through the shipping carrier’s website.

Can I Cancel Or Modify My Order After It Has Been Placed?

If you need to cancel or modify your order after it has been placed, please contact our customer service team as soon as possible. We will do our best to accommodate your request, but please note that orders cannot be cancelled or modified once they have been shipped.

What Payment Methods Do You Accept?

We accept a variety of payment methods, including credit cards, debit cards, PayPal, and bank transfers. Please note that payment methods may vary depending on your location.

How Long Will It Take For My Order To Arrive?

Delivery times vary depending on your location and the product you have ordered. Most orders are processed and shipped within 5-10 business days, and delivery times typically range from 3-15 business days. You can check the estimated delivery time for your order during the checkout process.

Do You Offer International Shipping?

Yes, we offer international shipping to select countries. Please note that shipping times and fees may vary depending on your location.

What If My Order Arrives Damaged Or Defective?

If your order arrives damaged or defective, please contact our customer service team as soon as possible. We will do our best to resolve the issue and ensure that you are satisfied with your purchase.

Track Your Order

How Do I Track My Order With Zaah Interior?

Once your order has been shipped, you will receive an email with a tracking number. You can use this number to track your order on our website or through the shipping carrier’s website.

How Long Does It Take For My Order To Be Shipped?

Most orders are processed and shipped within 1-2 business days after your payment has been confirmed. Shipping times may vary depending on your location and the product you have ordered.

Can I Modify Or Cancel My Order After It Has Been Shipped?

Unfortunately, we cannot modify or cancel your order once it has been shipped. However, if you are not satisfied with your purchase, you can return it for a refund or exchange.

What Should I Do If My Order Has Not Arrived Yet?

If your order has not arrived within the estimated delivery time, please contact our customer service team for assistance. We will do our best to track your order and ensure that it is delivered to you as soon as possible.

Do You Offer Expedited Shipping?

Yes, we offer expedited shipping for an additional fee. Please contact our customer service team for more information about expedited shipping options.

Can I Change The Shipping Address After I Have Placed My Order?

If you need to change the shipping address after you have placed your order, please contact our customer service team as soon as possible. We will do our best to accommodate your request, but please note that we cannot guarantee that we will be able to change the shipping address once your order has been shipped.

Can I Track My Order If I Don't Have A Tracking Number?

No, you need a tracking number to track your order. If you have not received a tracking number, please contact our customer service team for assistance.

Return And Cancellations

What Is Your Return Policy?

We offer a 10-day return policy for most of our products. If you are not satisfied with your purchase, you can return it for a refund or exchange within 10 days of the delivery date. Please note that some products may have different return policies, and some items, such as custom-made furniture, may not be eligible for return.

How Do I Initiate A Return?

To initiate a return, please contact our customer service team within 10 days of the delivery date. We will provide you with instructions on how to return your item. Please note that you will be responsible for the shipping cost of returning the item.

Can I Cancel My Order?

If you need to cancel your order, please contact our customer service team as soon as possible. We will do our best to accommodate your request, but please note that we cannot guarantee that we will be able to cancel your order once it has been shipped.

What should I do if my order arrives damaged or defective?

If your order arrives damaged or defective, please contact our customer service team as soon as possible. We will do our best to resolve the issue and ensure that you are satisfied with your purchase.

How long does it take to process a return?

Once we receive your returned item, we will inspect it to ensure that it is in its original condition. If the item meets our return policy, we will issue a refund or exchange within 7-15 business days.

What if I received the wrong item?

If you received the wrong item, please contact our customer service team as soon as possible. We will do our best to resolve the issue and ensure that you receive the correct item as soon as possible.

Can I Return An Item That Was Purchased On Sale?

Yes, you can return an item that was purchased on sale, as long as it meets our return policy. However, please note that the refund will be for the sale price, not the original price.

Modern Furniture

What Kind Of Modern Furniture Do You Offer?

We offer a wide range of modern furniture for homes and offices, including sofas, chairs, tables, beds, and storage solutions. Our modern furniture is designed to be both stylish and functional, with a focus on clean lines, simple shapes, and high-quality materials.

What Materials Do You Use For Your Modern Furniture?

We use a variety of materials for our modern furniture, including wood, metal, glass, and fabric. All of our materials are carefully selected for their durability, quality, and aesthetic appeal.

Can I Customize My Modern Furniture?

Yes, we offer customization options for many of our modern furniture pieces. You can choose from a variety of materials, colors, and finishes to create a piece that is uniquely yours. Please contact our customer service team for more information about customization options.

How Do I Care For My Modern Furniture?

The care instructions for your modern furniture will depend on the specific material and finish. We recommend following the manufacturer’s instructions for care and maintenance, and avoiding harsh chemicals or abrasive cleaners. If you have any questions about caring for your modern furniture, please contact our customer service team for assistance.

Do You Offer Warranties On Your Modern Furniture?

Yes, we offer warranties on most of our modern furniture pieces. The length and coverage of the warranty will vary depending on the specific product. Please refer to the product description or contact our customer service team for more information about warranties.

Can I See Your Modern Furniture In Person Before I Buy?

Yes, we have a showroom where you can see many of our modern furniture pieces in person. Please visit our website for more information about our showroom location and hours.

Do You Offer Discounts On Modern Furniture?

Yes, we offer discounts on modern furniture from time to time. Please sign up for our newsletter or follow us on social media to stay up-to-date on our latest promotions and discounts.

Sell With Us

How Do I Become A Seller With Zaah Interior?

To become a seller with Zaah Interior, please visit our website and fill out the application form. We will review your application and contact you if we are interested in working with you.

What Kind Of Products Can I Sell With Zaah Interior?

We are interested in working with sellers who offer high-quality furniture and home decor products that meet our standards for design, quality, and sustainability. If you are unsure if your products are a good fit for Zaah Interior, please contact our customer service team for more information.

What Are The Benefits Of Selling With Zaah Interior?

As a seller with Zaah Interior, you will have access to a large and diverse customer base, as well as marketing and promotional opportunities through our website, social media channels, and email newsletter. We also offer competitive commission rates and a streamlined ordering and fulfillment process.

How Do I Set Prices For My Products?

As a seller with Zaah Interior, you will have the freedom to set your own prices for your products, within our guidelines. We recommend pricing your products competitively, while also taking into account the quality of your materials and the level of craftsmanship that goes into each piece.

How Does The Ordering And Fulfillment Process Work?

Once a customer places an order for one of your products on our website, we will notify you and provide you with the customer’s shipping information. You will then be responsible for packaging and shipping the product to the customer, within the specified timeframe.

How Do I Get Paid As A Seller?

We will pay you for your sales on a monthly basis, via your preferred payment method. We offer several payment options, including direct deposit and wire transfer. Please contact our customer service team for more information about payment options.

Do You Offer Support And Resources For Sellers?

Yes, we offer a variety of resources and support for our sellers, including a seller dashboard where you can track your sales and manage your products, as well as access to our customer service team for assistance with any questions or issues that may arise.

0
Your Cart is empty!

It looks like you haven't added any items to your cart yet.

Browse Products
×